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Wednesday, February 10, 2010

Making sure Your Puppies Stay with a Family FOREVER

There is no sure fire way to ensure your puppies go with homes that will keep them forever. Its unfortunate that some families give way or drop their dogs off at shelters. for various reasons

Here are some of the top reasons why people send their dogs to other families or pet shelters:

* My girlfriend doesn’t like him
* I’m getting new carpet in my house
* Won’t stay off the furniture
* Has fleas
* Got pregnant
* Moving
* Dog barks

Many of these can be solved by training and educating your families. Something many breeders fail to do is follow up with families once they bring a puppy home. I understand running a kennel, marketing and following up can be a bit of a task.

Here are some hints to help with the process:

Create a training guide for potential families and place it on your site or make a brochure.
Research breed-specific issues owners have with new puppies and supply a solution and put it in a weekly email to your customers as a newsletter item.

Try to call your customers
Call at two, six, and eight months after they take puppy home as a follow up. Make sure to ask them if they have any questions or need some advice learning how to adjust to their newest member.

Find a local dog trainer
See if they want to offer their services at a discounted rate to your customers. Put a coupon in the welcome kit and send a follow up email about the trainer and their rates.

Sell dog-training books on your site
Work with a dog trainer and post training videos on your site. Bonus- find a trainer who already post training videos and request to post it on your site.

Stream a puppy cam?
Do a training or general q&a session once a month and invite a trainer. Email previous families and let me know they can send in questions that can be addressed!

This may not solve all the problems, but by opening up the line of communication, this may counter act problems that arise once your puppy comes home to its new family.

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